Shipping policy

1. Shipping Time
In-stock items: Orders will be shipped within 72 hours after payment confirmation.
Pre-order items: Shipment date shall follow the schedule stated on the product page.
Shipment will be delayed during public holidays and large sales events, subject to actual dispatch time.

2. Delivery Coverage & Transit Time
Delivery Coverage: We currently deliver to selected countries and regions in Europe and America. Available destinations are shown on the checkout page.
Transit Time
Europe & America: Estimated 7–15 business days for delivery.
The above is an estimated time excluding customs clearance. Please refer to the actual logistics status.

3. Shipping Fees
Shipping cost is specified on each product page.

4. Track Shipment
You can find the tracking number in your order details after dispatch.
If the tracking status is not updated for a long time, abnormal or parcel loss is suspected, please contact our customer service for assistance.

5. Special Notes
We shall not be liable for delivery delays caused by force majeure including pandemic, natural disasters and customs inspection. We will try our best to track the logistics for you.
If the parcel is returned due to incorrect address or unreachable contact number, the return shipping fee shall be borne by the buyer.